John Katahanas

John is a telecommunication & technology leader with over 19 years’ experience delivering continuous improvement programs encompassing people, processes and systems. Focusing on transformation & transition, he works with staff and operational managers at all levels, including local, national & international teams, to deliver organisational goals and customer-focused outcomes.

Working with Telstra in numerous roles for over two decades and now as ICT Portfolio Manager with the Department of Education, John adopts an agile philosophy focused on creating and inspiring teams that produce successful results. This leadership approach is founded on the ability to recognise core strengths, understand problem statements and engage relevant stakeholders across multiple domains to achieve goals. He has utilised his experience and business awareness to identify, propose and deliver relevant strategic deliverables to various stakeholder levels to align to corporate goals and plans.

John can provide advice on the end-to-end customer experience, and the management of staff and stakeholder expectations.